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The Next Frontier


Aug 25, 2021

The concept of truth has been disrupted by misinformation and fabricated realities. In this episode, Ethan Zuckerman − a professor of public policy at the University of Massachusetts at Amherst, and the author of Mistrust: Why Losing Faith in Institutions Provides the Tools to Transform Them, joins host Bill Coppel − Managing Director & Chief Client Growth Officer at First Clearing − to explore what this means for financial advisors.

In this episode, you’ll hear:

  • How the concept of trust has evolved over time
  • What the rising tide of misinformation and distrust means for the business of advice
  • Ways to establish meaningful trust amid the uncertainty generated by conflicting information

About Ethan Zuckerman

Ethan Zuckerman is an educator, public speaker, and prolific writer. He’s an associate professor of public policy, communication and information at the University of Massachusetts at Amherst where he founded the Initiative on Digital Public Infrastructure, a research group that’s studying and building alternatives to the existing commercial internet. He has led the Center for Civic Media at the MIT Media Lab, and is an alum of the Berkman Klein Center for Internet & Society at Harvard. In addition to writing books and academic articles, Ethan is a frequent contributor on media outlets such as The Atlantic, WIRED, and CNN.

Ways to Connect

Book: Mistrust: Why Losing Faith in Institutions Provides the Tools to Transform Them

Website: https://ethanzuckerman.com/

LinkedIn: https://www.linkedin.com/in/ethan-zuckerman-16a4618b